Our Purpose
To enable people create and sustain wealth through access to flexible, affordable financial services.

Our core Values
Winning Together-Within ourselves and with our customers, we work together and we win together
Self Belief-in ours and our customers' ability to change the world
Transparency-our customers will trust and reward us for it
Humility- it's not about us, it's about our customers. Family Bank (formely Family Finance Building Society) was registered as a Building Society in October 1984 in Kenya, under the Building Societies Act and commenced operations in the early 1985. Family Bank converted into a fully fledged bank in May 2007 and the main driver for our conversion was the need to offer a wider range of products and services to our customers.
 
Family Bank is regulated by the Central Bank of Kenya (CBK) and is regularly inspected using CAMEL ratings which look at Capital, Assets, Management, Earnings and Liquidity. Our ratings by the CBK have been favourable over the years.
 
We are also a member of the Deposit Protection Fund (DPF) meaning that our customers' deposits are protected.
 
From only one branch in 1985, we have grown over time and currently enjoy a network of over 50 branches countrywide.
 
Since inception, Family Bank has been providing affordable financial services to the low and medium income earners. Our products and services are well researched and tailor-made to suit market needs.